#CSA DIGITAL EMAIL SUMMIT 2020
Global leaders in the email industry came together in autumn 2020 for the CSA Digital Email Summit. Under the motto “Bridging the Gap – Reality vs. Expectations”, around 600 participants discussed the latest technologies and trends for sending commercial emails.
#ALL ABOUT EMAIL
International experts will support marketers and technical experts through a wide range of input on the topic of email. Some topics will be discussed in greater depth in panels. The CSA Email Summit will focus on the following issues:
How important is it to serve customer expectations and what is the cost for a company if they are not met?
What are mailbox providers currently working on in order to serve customer expectations?
What does the new reality look like in a world concerned about privacy?
#ALL ABOUT EMAIL
International experts will support marketers and technical experts through a wide range of input on the topic of email. Some topics will be discussed in greater depth in workshops. Under the banner of “Bridging the Gap – Reality vs. Expectations”, the 2020 Summit will focus on the following questions:
How important is it to serve customer expectations and what is the cost for a company if they are not met?
How do strong and trusted relationships influence the gap between reality and expectations, and how are they built?
What are mailbox providers currently working on in order to serve customer expectations?
What does the new reality look like in a world concerned about privacy?
#REASONS TO ATTEND
CSA UPDATES
Get updates from the quality standard for commercial emailing: the CSA
INSIDER INFORMATION
 Get insider information from international industry & technology expert
MAKE EMAIL BETTER
 Contribute to shaping the standards for commercial emailing
FREE OF CHARGE
All talks and workshops will be held online and are free of charge for everyone
3 days of presentations, workshops and lots of networking opportunities. The CSA Summit 2019 brought togehter professionals and experts of the email community to discuss about the market status, trends, challenges and the future technologies that will shape the email industry.
#THE SPEAKER'S VOICE
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"It’s the sixth CSA Summit for me and it’s always a great experience to be able to connect with all these players from the industry - not just the technical guys, also marketing - and just meet new people, connect, talk about the new things they’re all working on, and also sharing perspectives."
Marcel Becker - Director Product, Verizon Media
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"It’s my sixth CSA Summit I’m attending. For me it’s more like meeting a lot of friends nowadays. I think the CSA Summit is in a very good shape to provide a lot of internal information and discussions around the email space as a whole in Europe and even internationally..."
Tobias Herkula - Manager Detection Anti Spam, Cyren
#RELIVE THE CSA SUMMIT 2019

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#NETWORKING

Take the opportunity to get in touch with other participants! We have created a Slack Channel so that you can communicate with each other and arrange meetings in advance.