Laura moved from a successful research career as a molecular biologist to fighting network abuse through the Mail Abuse Prevention Services (MAPS, now part of Trend Micro). After establishing and managing an abuse desk for a major network provider she co-founded Word to the Wise, a deliverability and compliance consulting firm, in 2001. Using her experience as a scientist and a network abuse desk manager, she’s consulted with email marketers and Email Service Providers of every size to create, build and maintain compliance processes.